KYC Policies, Privacy and Management of Personal Data Win Unique Casino

Our online resource ww5.winuniquecasino-line.com. It is owned and operated by an organization registered and established in accordance with the laws of Curaçao.

By registering and creating an account with us, you confirm your agreement with this Privacy Policy. If you do not accept the terms of this Privacy Policy and/or do not wish to provide us with the required personal information, please refrain from using our content.

Please note that this Privacy Policy is an agreement between you and the Company. We reserve the right to make changes to this Policy from time to time at our discretion and recommend that you check this Privacy Policy regularly. Your subsequent use of the website and/or its services will be considered your acceptance of the current version of this Privacy Policy.

We collect certain information about you when you use our services. The information we collect and we may receive includes, but is not limited to:

• The data that you provide to us during registration and account creation, including documents that we may request, is used only by us and is not shared with third parties;
• Records of transactions on your account, regardless of whether it is carried out through a website or other means of communication;
• Logins on the website and any relevant information, including traffic data, device information, web logs, activity logs and other data recorded in our system.

We use the personal data we collect from you to provide our services and for internal needs, namely:

• To process your bets and financial transactions;
• Providing you with gaming and other additional features available on our website from time to time;
• Providing customer support, including assistance in creating and managing your account;
• Identification and implementation of necessary checks;
• Informing registered players about our promotional offers or providing promotional materials from our selected business clients;
• Compliance with legal requirements, including anti-money laundering (AML) and terrorist financing (CFT) regulations;
• Monitoring and investigation of financial transactions in order to prevent fraud;
• Analyzing trends in customer behavior, including through market research and other tools that we may use from time to time;
• Conducting research and statistical analysis of aggregated data;
• To improve our services and get feedback from players about the games;
• For judicial proceedings and other legal purposes.

If you choose to receive promotional materials, we may use your personal information, including your email address and phone number, to send you marketing messages regarding products, services, and promotions. This may include information about the products and services of our commercial partners, such as casino game providers.

At any time when you decide to stop receiving such marketing and promotional materials, you can unsubscribe from them in your account settings or by contacting our customer service at support@winuniqueemail.com.

We will not collect any personal information about you without your consent and knowledge. At the same time, we may inadvertently collect some data about you if you have provided such information using our services and in the course of your communication with us.

In addition, we may legitimately receive certain personal information from online retailers and service providers, such as, but not limited to, anti-fraud companies.

If we discover or suspect that a player has participated in any fraudulent activities, such as game manipulation, payment fraud, providing false personal information, impersonating another player, violating information confidentiality, laundering income, using stolen cards or otherwise misusing any means of payment, the company reserves the right to disclose the personal information of such a player to any third party or make it available to the public.

We aim to provide players with safe gambling services to ensure that no data is stolen, lost or misused. We are implementing advanced technological advances to protect all personal information of the players.

We use special anti-fraud methods to eliminate any form of financial fraud on the site. Any attempts to cheat will lead to the immediate closure of the player’s account.

We may share the information you have provided with other organizations in our group of companies and our business partners. This list includes our parent companies, their parent companies and all subsidiaries and affiliated companies of these organizations, as well as other firms with which we cooperate.

Our company’s employees, in particular, a data protection specialist, an expert in anti-money laundering, payment and anti-fraud analysts, customer support staff, members of the customer retention team, managers for VIP players, as well as other selected employees and officials, will also have access to your personal information to perform their duties, providing you with assistance and keeping in touch.

Our employees who have access to or are associated with the collection and processing of players’ personal information have signed appropriate confidentiality agreements to ensure that the confidentiality of players’ personal information is protected in accordance with applicable laws on gambling, data protection and privacy.

We have appointed a Data Protection Officer (“DPO”) who is responsible for reviewing issues related to this Privacy Policy. If you have any questions about this privacy policy, please contact the CEO at support@winuniqueemail.com.

We do not sell, rent, or otherwise transfer your personal data to third parties, except as detailed in this Privacy Policy. Personal information will be shared with third parties only in the following circumstances:

• If required by law;
• If necessary for the provision of our services, including data exchange with payment systems without any restrictions;
• To fulfill our legal and regulatory obligations and responsibilities to the relevant licensing and regulatory authorities;
• When the Company considers that disclosure of information is necessary to ensure the safety of the Company or any players;
• Any other third party with the prior consent of the player to do so.

We use third-party data processors to process a limited amount of personal information on our behalf. Please note that our content may contain links to external websites to provide relevant links. We are not responsible for such external content, which may have its own privacy policies and information about data processing.

In accordance with our Terms and Conditions, you and the Website can decide to close your account at any time. After your account is closed, we will store your personal data for as long as required by law.

It is important to remember that in accordance with anti-money laundering regulations in licensed gaming jurisdictions of the European Union, we are required to store the personal data of players provided during registration, as well as any data transmitted during the Account period, for at least five years from the date of the player’s last transaction or account closure. Therefore, requests to delete this data before the expiration of the specified period cannot be fulfilled.

You can always contact us if you feel like it:

• To establish the correctness of the personal information we have collected about you;
• Get information about how we use your personal data;
• Prohibit the further use of your data for direct marketing purposes;
• Update or correct any information that you have provided to us.

In addition, in accordance with Article 77 of the GDPR, you have the right to file a complaint related to the processing of your data with a supervisory authority, in particular in an EU member State at your place of habitual residence, work or alleged violation.

When you visit our website, our system automatically collects data about your visit, including your browser, IP address, and the website from which you are accessing us. This information collection can be carried out in cooperation with our platform suppliers and partners. We use cookies and similar tools to extract the necessary data.

Cookies are tiny text files that are stored on your device when you visit our pages. Some of them are critical to the functionality of the website, while others contribute to improving its performance and help us offer a higher level of service. The categories of cookies that we use and their purposes are listed below.

• Necessary cookies. Provide navigation and basic functions of the website, such as access to its sections;
• Functional cookies. Provide an opportunity to analyze your use of the website and your preferences in it;
• Advertising cookies. Allow us to evaluate the effectiveness of our content strategy.

In addition, we work with a number of third-party service providers who also install cookies on our website to provide their services.

First, we can try to verify your information electronically. However, if we are unable to do this or do not resolve it, we may request additional documentary evidence from you within 72 hours of our request. This may include requesting documents such as a color copy of your passport photo, another government-issued photo ID, as well as a duplicate of the latest utility bill, a bank or credit account statement, a partially sealed copy of the card used for payment, or any other documents that may be needed for identification purposes.